Introducción
Bienvenido a Chayo AI ("nosotros," "nuestro," o "nos"). Respetamos tu privacidad y estamos comprometidos a proteger tus datos personales. Esta política de privacidad explica cómo recopilamos, usamos y protegemos tu información cuando usas nuestra plataforma de automatización empresarial con IA.
Información que Recopilamos
Información Personal
- • Nombre y dirección de correo electrónico cuando creas una cuenta
- • Información de perfil y detalles comerciales
- • Información de pago (procesada de forma segura a través de Stripe)
- • Preferencias de comunicación y configuraciones
Datos de Uso
- • Cómo interactúas con nuestra plataforma y agentes de IA
- • Registros de conversaciones e historial de chat para mejorar el servicio
- • Datos técnicos como dirección IP, tipo de navegador e información del dispositivo
- • Datos de análisis para mejorar nuestros servicios
How We Use Your Information
- • Provide and maintain our AI automation services
- • Process payments and manage your subscription
- • Improve and personalize your experience
- • Send important updates and service notifications
- • Provide customer support and respond to inquiries
- • Ensure platform security and prevent fraud
- • Comply with legal obligations
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
- • With trusted service providers who help us operate our platform (like Stripe for payments)
- • When required by law or to protect our rights and safety
- • In connection with a business transfer or acquisition
- • With your explicit consent
Data Security
We implement industry-standard security measures to protect your personal information:
- • Encryption of data in transit and at rest
- • Secure authentication and access controls
- • Regular security audits and monitoring
- • Compliance with SOC 2 and other security standards
Your Rights
You have the following rights regarding your personal data:
- • Access your personal information
- • Correct inaccurate or incomplete data
- • Delete your account and associated data
- • Export your data in a portable format
- • Opt-out of marketing communications
- • Object to certain data processing activities
Cookies and Tracking
We use cookies and similar technologies to enhance your experience and analyze platform usage. You can control cookie preferences through your browser settings.
International Data Transfers
Your data may be processed in countries other than your residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us: